Claims Claims

1. How to apply for the claims with grant?

Applications must be submitted through online in the eTRiS system,

  • Login to HRDF Portal and launch eTRiS.
  • Click on 'Application' icon
  • Select from menu, click on 'Claim'.
  • Choose 'Submit Claims with Grants' .
  • Please fill in the online form together and attach with the supporting document, then click on 'Submit' button.

2. How long does it take to claim with grant application is being processed?

Each complete application will be processed within 7 working days.

3. How to check the status of claims with grant?

Your application status can be checked via eTRiS system by choosing Application > Claim > Search / withdraw claims.

  • Approved = Approved claims that have been approved.
  • Submitted = Application was returned to the employee / employer for further action.
  • Paid = Payment claim has been paid.

4. Is it necessary for the employer to post the document attachments such as receipts and invoices paid for each claim?

The document attachments only need to be uploaded into the online application and no need be sent by courier anymore.

5. How do I update the incomplete document or information that has been request by the officer?

Any application that has been returned by an officer must be completed within no later than one month from the date of application is returned. To complete this application;

  • Please select ‘Inbox' icon
  • Click on ‘Record Room' and ‘File number'
  • Choose ‘Query details' to view the details of incomplete information or document.
  • Please complete the form.
  • Click ‘Action' and ‘Return' to submit the form.

6. How to check claim status?

  • Login to the HRDF Portal and launch e-TRiS.

  • Please click on the 'Applications'

  • Select from the menu and click on 'Claim'.

  • Choose 'Search/Withdraw Claims' 

7. How to get the training grant claims report?

  • Login to the HRDF Portal and launch e-TRiS.

  • Please click on the 'Applications'

  • Select from the menu and click on 'Claim'

  • Choose 'Daily Claim Listing For Employers'

  • Please click on ‘Generate report' 

8. How to register the bank details for the reimbursement purposes from HRDF?

  • Login to the HRDF Portal and launch eTRiS.

  • Please click on the 'Application'

  • Select from the menu and click the 'Profile Management'

  • Select the 'Employer'

  • Please click on 'e-Disbursement Registration Form' and fill out the application.

  • Please enclose bank account statements as supporting documents.

9. What are the supporting documents for the SBL Khas for training providers claim?

The supporting documents to be attached together by training provider when submitting their claim for course fees are:

I.     Invoice

II.    PSMB /SBL-SPECIAL /JD/14 Form

III.   PSMB/SBL-SPECIAL/ T3/01 Form

(Please refer to Employer Circular No.11/2014)

10. Will the training grant claims be paid if the trainees do not complete the full programme?

Payment will not be made if the trainees did not attend the full training programme. A trainee is deemed to have completed the training programme if he had followed at least 75% of them and takes all the examinations / tests, if needed.

11. When should an employer make their levy payment?

An employer who is liable to pay the HRD levy should pay monthly levy before or on 15th day of the following month, as stated under Regulation 8 (1) of the Pembangunan Sumber Manusia Berhad (Registration of Employers and Payment of Levy) Regulations, 2001.

For Illustration:

For the payment of July 2016 levy, employer has to pay levy before or on 15 August 2016. In the event the employer pays levy on or after 16 August 2015, interest of 10% will be imposed upon employer.

12. Where should an employer make their levy payment?

For the payment of the HRD Levy, PSMB has appointed Public Bank Berhad and RHB Bank Berhad as its collection agents throughout Malaysia. Pembangunan Sumber Manusia Berhad account numbers for the banks are as follows:

PUBLIC BANK BERHAD: 3 999 060003

RHB BANK BERHAD: 214 334 370000 66

13. How does an employer make HRDF levy payment?

Form 2A, 2B and 2C are not applicable. As such, all employers must use the e-TRiS system to print e-SLIP form before they make levy payment.  Payment must be made by printing their own payment forms (e-SLIP) in the e-TRiS system and then, employer has to bring along together the cheque payment to the bank counter; or can make payment via online. The current levy must be paid before/on 15th day of the following month.

a)  Login to the e-TRiS system through HRDF Portal at www.hrdf.com.my

b)  Key In Username (MyCoID Number) and Password then Click Login

c)  Click "Application"

d)  Click "Levy"

e)  Click "Make Payment"

"Payment Type" – (a) Arrears

                                  (b) Interest

                                  (c) Levy *(Choose Payment for "Levy")

f)  *Fill Up the information need in "Levy Payment Information" screen

 (i)   Payment Type (Levy)

 (ii)  Payment Levy For The Month (i) Select  text box   (ii) Year [20xx]

 (iii) Number of Employee (xxx)

 (iv) Total Wages (RMxxx)

 (v)  Total Levy To Be Paid RM [Auto Calculate]

 

  * Click "SUBMIT" and click "PAYMENT TO BE MADE"

(i) Check Data on Screen "PAYMENT INFORMATION"

(ii) Click "SUBMIT"

 

g)  Please check the  "PAYMENT DETAIL" & Fill in the "DECLARATION" information

(i)    Name of the Officer In charge

(ii)   Identity Card Number

(iii)  Phone Number

(iv)  Email Address

 

 h) Choose the "PAYMENT METHOD"

(a) Click "MANUAL PAYMENT" OR "ONLINE PAYMENT

i)  Choose Bank (i) PBB or (ii) RHB

j)    Click "MAKE PAYMENT"

Print the e-SLIP and bring it along with the cheque to the bank for payment

14. How does an employer make a HRDF levy payment via online?

Employer must have their Corporate Internet Banking.  List of FPX bank for the levy payment via are as follows:

payment channel

a)  Login to the e-TRis system through HRDF Portal at www.hrdf.com.my

b)  Key In Username (MyCoID Number) and Password then Click Login

c)  Click "Application"

d)  Click "Levy"

e)  Click "Make Payment"

"Payment Type" –    (a) Arreas

                                  (b) Interest

                                  (c) Levy *(Choose Payment for "Levy")

f) *Fill Up the information need in "Levy Payment Information" screen

 (i)   Payment Type (Levy)

 (ii)  Payment Levy For The Month (i) Select text box  (ii) Year [20xx]

 (iii) Number of Employee (xxx)

 (iv) Total Wages (RMxxx)

 (v)  Total Levy to Be Paid RM [Auto Calculate]

  * Click "SUBMIT" and click "PAYMENT TO BE MAID"

(i) Check Data On Screen "PAYMENT INFORMATION"

(ii) Click "SUBMIT"

g)  Please check the "PAYMENT DETAIL" & Fill in the "DECLARATION" information

(i)            Name of the Officer In charge

(ii)       Identity Card Number

(iii)         Phone Number

(iv)         Email Address

 h) Choose the "PAYMENT METHOD"

(a) Click "ONLINE PAYMENT"

i) Choose Banks (i) PBBe; (ii) RHB or (iii) MEPS FPX

* The following steps, please follow the system instruction

15. When can an employer make the levy interest payment?

Employer should fill up Form 3 (The Schedule of Arrears) before make the levy arrears payment. The process to get the approval will take 2-3 working days and employer will be notified through "Inbox" in e-TRiS system. If an employers did not received any notification after the duration stated, please contact the officer in charge to follow up the arrears payment as per below:

i.    Puan Fauziah ( fauziah@hrdf.com.my ) at (03) 2096 4717

ii.   Puan Noor Atiqah ( natiqah@hrdf.com.my ) at (03) 2096 4722

iii.  Puan Nor Shaidatul Shida (nsshida@hrdf.com.my ) at (03) 2096 4875

iv.  Puan Norlaila (norlaila@hrdf.com.my ) at (03) 2096 4842

Reference:-

Employer Circular No.8/2015

THE REQUIREMENT TO SUBMIT THE SCHEDULE OF ARREARS OF LEVY (FORM 3) FOR EACH MONTH OF ARREARS


Links